Return & Exchanges

Returns

  • Only damaged items are eligible for returns in exchange for store credit. Please show our the damaged product picture or video.the shipping box picture and video.after verfied Damaged Items must be returned within 3 business days of receiving your purchase. Items are not returnable if worn, altered or tags removed. Please review the product description and for apparel, the sizing guide before ordering.

  • If the package was hold by customs.please wait patience,we will contact the customs as soon as possible.

  • The use effect of the product is different for everyone. Please follow the instructions strictly. Thank you.

Refunds

  • Full Money back guarantee if you don’t receive your order after purchase more than 90 days.

  • We do not accept refunds without reason, if you need to force a refund, you need to pay for the product’s cost, shipping fee and you send the package, thanks.

Replacements:

  • We only replace items if they are defective, damaged, or where you have received a size or item different from what was ordered.

  • If the merchandise is damaged when delivered, please email us with a photo and we will take care of a replacement. Items that qualify for replacement must be shipped back within a 48 hours of receiving it. Items must be unused and in perfect condition. 

  • Please note that the client is responsible for any shipping costs to return the item(s).

Issue on color resolution / pattern 

  • Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display.

  • We have made every effort to display, as accurately as possible, the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

  • The position of pattern/design may slightly different from what you see.

Notice

  • If you have any problem about the product or service.please email us at first,we will responed when we work.